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FAQ's

What is your shipping policy?

We offer tracked, insured shipping on all orders. In-stock items ship within 1–3 business days. Custom or made-to-order pieces will have timelines shared with you in advance of placing a custom or special order.

At checkout, you can choose expedited options. You’ll receive an email with your tracking number once your order ships

What is your return and exchange policy?

We offer returns or exchanges within 14 days of delivery on full price, unworn, non-custom items in original condition. Custom, resized (or otherwise altered), discounted, or special-order items are typically final sale.

  • Start by contacting us with your order number.
  • Use the insured label we provide for safe transit.

Our full return and exchange policies can be found here.

Do you offer custom jewelry or redesign services?

Yes, our designers create one-of-a-kind custom pieces and heirloom redesigns. We guide you from concept to finished jewel, including sketches, CAD, and gemstone selection.

Most projects take 6-12 weeks, depending on complexity and approvals.

More on our custom process.

Can you resize rings, and how long does it take?

We perform most ring resizes in-house. Typical turnaround is 6 to 8 weels, depending on metal type, stone setting, and sizing direction. We're good at what we do--so our queue is long!

Some designs require special methods. We’ll evaluate your ring and give a firm estimate before any work begins.

How do you source your gemstones and metals?

We prioritize responsible sourcing, including recycled precious metals and transparently sourced or fair trade gemstones. When available, we share origin details, such as Montana sapphires and other traceable gems.

Our goal is to balance beauty, durability, and ethics in every piece.

More on our ethical sourcing.

How do I know my ring size?

Book a free sizing consultation, order our printable size guide, or visit our Bozeman atelier.

What materials do you use?

18k solid gold, 14k gold, platinum, and sterling silver. All diamonds are ethically sourced.

How long does shipping take?

In-stock pieces ship within 2 business days. Custom orders take 6-12 weeks.